Our material matters
Matters that could affect our ability to create value in the short, medium and long term
The following material matters have informed the content to be included across Discovery’s suite of annual reports, including this Sustainable Development Report, the Integrated Annual Report and the Governance Report.
Matter
Expression
Reports covering these themes and links
Develop our Shared-value Insurance model as a blueprint for the future of financial services in each category in which we operate
Design relevant products that are both standalone and integrated and demonstrate measurable shared- value creation
Robust governance and intellectual leadership that protects and enhances value
Deliver on our organic growth model
Allocate capital prudently to drive growth and support business sustainability
Deliver sustainable performance required in terms of Shared-value Insurance model
Ensure Shared-value Insurance model is clearly understood by stakeholders
Manage risk appropriately
Manage the diverse, complex regulatory and economic environment
Build highly motivated teams that embody the Discovery culture
Prepare our workforce for the future
Leverage the strength of diversity
Ensure responsible data stewardship
Invest in and leverage technology and innovation
Strengthen healthcare systems
Strengthen our communities
Support national and global objectives to enhance market sustainability
Use our core purpose to guide our response, as we look to support our stakeholders, including our employees, healthcare providers, employer groups, financial advisers, members, clients, society and the nation
Understand and respond to the evolving impacts on:
- The global economy and financial markets
- Our financial performance and position in the short, medium and long term
The materiality determination process included a review of global research, peer reports and other external information (including media reports), and internal resources including stakeholder reports, board packs, risk registers and strategy plans, followed by interviews with key internal stakeholders. All matters that could impact Discovery’s ability to deliver on its core purpose were identified. To prioritise matters, we considered their actual or potential effect on value creation and evaluated the magnitude of the effect along with the probability and likelihood of occurrence. The prioritised matters were then analysed and validated by the Group Executive Committee and the Board.
For a full listing of material matters and their links to risks and opportunities, see the 2020 Integrated Annual Report.
For detail on innovation in products and services in 2020, see Innovation in businesses, products and services.
For further detail on where the Group operates, the Group structure and its environment, risks and opportunities, see the 2020 Integrated Annual Report