Travelling? What to do if you need more than a month's worth of medicine

It's possible to travel again; it just takes some planning. If you have a chronic condition or have a repeat prescription, making sure you have enough of your medicine is an important part of the process. Depending on where you're going, and how much medicine you need, you can use your benefits for the medicine, as long as you let us know ahead of time.

You can request authorisation via email or by calling us.

Your cover for an extended supply of medicine

You've always been able to apply for cover for an extended supply of medicine if you're planning to visit other countries. Now, you can apply even if you're staying inside South Africa's borders, and it's now easier to apply.

How much medicine you can get ahead of time depends on where you're going

One extra month's supply of your medicine

  • Going far from your usual network pharmacy in South Africa
  • Going overseas

 

Up to four extra months' supply of your medicine

  • Going overseas
  • Travelling in South Africa far from a network pharmacy

Five or six extra months' supply of your medicine

  • Going overseas
  • Travelling in South Africa far from a network pharmacy

 

You must have proof of where you're going and how long you will be there

If you need to get a supply for a longer period, contact us and let us know. The Fund will decide whether or not to cover a supply of more than six months' medicine case by case.

Email chronicqueries@engenmed.co.za or call us on 0800 001 615 to request the extended supply.

Log in