Discovery COVID-19 Business Support

The COVID-19 pandemic is impacting society on many levels, and businesses both large and small are required to manage an unprecedented operating environment. In particular, executives and their management teams are expected to not only deal with the personal impact of COVID-19, but also the profound impact on their business and their people.

Discovery offers you support for your business during the COVID-19 pandemic

Discovery Health has developed a comprehensive set of COVID-19 support services to assist you and your management teams in formulating and executing an effective response to COVID-19 as your employees return to work, given the importance of protecting employees, and ensuring the continuity of business operations. These services include a set of Core and Additional services. The cost of the Core COVID-19 Business Support services are covered by the Discovery Health Medical Scheme for employees that are members of the Scheme. The cost of the Additional services are quoted separately depending on the employers’ requirements.

EARLY IDENTIFICATION THROUGH APP-BASED PRE-SCREENING
CORE

Immediate employer alert and case management if red status

SUPPORTING EMPLOYEES THROUGH THE COVID-19 CALL CENTRE
CORE

24/7 COVID-19 hotline

PRO-ACTIVE CASE MANAGEMENT FOR SUSPECTED INFECTIONS
CORE

Ongoing support for positive cases including daily check-ins

CONTACT TRACING
CORE

Specialised contact tracing and support team

ON-SITE OUTBREAK RESPONSE
ADDITIONAL

Outbreak management on-site team

COVID-19 INFORMATION HUB
CORE

The COVID-19 information hub is dedicated to providing the latest news as well as employer toolkits containing article

HIGH RISK MEMBER MANAGEMENT
CORE

The ability for employers to request an email to be sent to high-risk employees on their behalf outlining the preventive measures these employees should take.

SUPPORT FOR EMPLOYEE WELLBEING
CORE

Access to the COVID-19 Healthy Company toolkits

EMPLOYER ALERTS AND REPORTING
CORE

Access on a daily basis to statistics relating to COVID-19, in addition to a weekly dashboard of general queries and case management.

COVID-19 CONSULTING SERVICES
ADDITIONAL

Assist employers with COVID-19 impact management.

Read more about the COVID-19 Business Support offering

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