General update
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Upcoming independent financial adviser training - Special forex and tax amnesty
With the draft legislation now out for the special forex and tax amnesty, we will be holding joint training sessions with ENS Attorneys on the amnesty. We will be going through the law, as well as explaining the procedures to apply for the amnesty, and the special offering ENS attorneys have for our advisers’ clients.
We will hold the last training session on:
- Tuesday 7 June, 9:00 to 10:30, at the Durban Country Club.
This will be the final opportunity for clients to come clean before automatic exchange of information begins next year, and also present a fantastic business opportunity for advisers. If you wish to attend, please mail Dhelia at dheliam@discovery.co.za to book your spot.
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Discovery Life update
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Discovery Life special offers – You only have a month to go!
Discovery Life is South Africa’s number one selling life insurer, providing the most comprehensive life cover to protect clients and their families. Discovery Life is unique in that it helps clients live longer, healthier lives, and is able to provide them with upfront premium discounts and pay back a portion of their premiums every year.
We are offering four special offers that provide you with the ideal opportunity to create value for your clients, ensuring they receive the most comprehensive cover on the market, with upfront and ongoing financial rewards!
All these special offers close on 30 June 2016, so you only have a month left to offer your clients the following special offers:
Make every day a healthier, more rewarding one for your clients with up to 50% of their qualifying premiums back over the first five years, guaranteed!
To kick-start their engagement in health and wellness, Discovery Life is including a Vitality Health Check as part of the new business onboarding process for Classic, Essential, Business and Dollar Life Plans.
In addition, for a time, Discovery Life is using Vitality Health Check results to provide qualifying clients, who are in good health and on a Classic Life Plan, with the ability to earn a guaranteed minimum PayBack of up to 50% of qualifying premiums over the first five years of their policy.
Offer your clients additional value with a 50% discount on the Buy-up Cash Conversion for up to the first three years.
To ensure your clients are protected against the ever-increasing risk of outliving their retirement savings, clients can qualify for a 50% discount on their Buy-up Cash Conversion premiums for up to three years.
Business owners can enjoy more security through a return of up to 33% of their life cover premiums after five years.
If a client signs up for a Business Life Plan and qualifies for a Principal PayBack Fund, their first payment from the Principal PayBack Fund is guaranteed to be up to 33% of their life cover premiums over the first five years of their policy.
This is in addition to the Integrator premium discounts of up to 28% and the 50% discount that clients with qualifying policies receive on their Capital Disability Benefit premiums for the first three years of their policy.
Are your clients’ jet-setters? Offer them global life cover for only R12/$1.
The R12/$1 Life Plan special offer allows clients to pay premiums on a new Dollar Life Plan based on a maximum exchange rate of R12/$1 for the first three years of their policies, as long as the R/$ exchange rate is less than R20/$1. This equates to an exchange rate of up to 40% better than the market. And if the exchange rate exceeds R20/$1, a 20% discount on the exchange rate will apply.
The Dollar Life Plan and Dollar Discovery Retirement Optimiser are issued by Discovery Life International, the Guernsey branch of Discovery Life Limited (South Africa), licensed by the Guernsey Financial Services Commission, under the Insurance Business (Bailiwick of Guernsey) Law 2002 to carry on long-term insurance business. The Dollar Life Plan and the Dollar Discovery Retirement Optimiser are also subject to the South African Long-term Insurance Act of 1998.
Discovery Life is an authorised financial services provider. Registration number 1966/003901/06. Terms and conditions apply. The Dollar Discovery Retirement Optimiser is administered by Discovery Life Investment Services (Pty) Limited trading as Discovery Invest, a subsidiary of Discovery Limited. The trustee appointed by the Branch must hold the licensed insurer’s assets representing at least 90% of policyholder liabilities in trust as imposed by a standard condition on the licence of the Insurer under section 12 of the Insurance Business (Bailiwick of Guernsey) Law, 2002 (as amended). The information given in this document is based on Discovery’s understanding of current law and practice in South Africa and Guernsey. No liability will be accepted for the effect of any future legislative or regulatory changes.
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Discovery Insure update
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Discovery Insure’s improved excess structure for bicycles
Discovery Insure’s excess structure for bicycles, under the portable possessions section of cover, is enhanced with immediate effect for all clients as follows:
Updated excess structure |
Essential, Classic and Executive Plans |
Pedal cycle excess |
R0 to R30 000 |
R750 |
R30 001 to R50 000 |
R3 000 |
R50 001 to R100 000 |
R5 000 |
R100 001 and over |
R10 000 |
This replaced the previous excess structure, which stated:
Previous excess structure |
Essential, Classic and Executive Plans |
Pedal cycle excess |
R0 to R30 000 |
R750 |
Between R30 000
and R60 000 |
R5 000 |
R60 001 and over |
R5 000 |
Please remind your clients to specify their bicycles if they want cover while away from home.
They can also use our estimated maximum loss feature to reduce their premiums, if appropriate.
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Discovery Insure excels again in the 2015 Ombudsman for Short-Term Insurance statistics
The Ombudsman for Short-Term Insurance (OSTI) released their annual report this week. This report contains industry statistics on the number of claims complaints received by the OSTI and their overturn rate (where OSTI overturns the insurer’s decision in favour of the client).
Discovery Insure has done well, with only two claim complaints for every 1 000 claims, compared to the industry average of three claim complaints for every 1 000 claims. Our claims overturn rate of 25.13% is also lower than the industry average of 26.73% (down from 30.78% in 2014).
Discovery Insure is in a good position to do even better. Dennis Jooste, the previous Ombudsman, exclusively joined our claims forum, adding significant expertise to this important forum.
It is increasingly important that clients understand their short-term insurance cover, given that the OSTI receives over 9 000 complaints every year, of which fewer and fewer are overturned. This also emphasises the value of your role as an intermediary, of your advice and of your service offerings to your clients.
You can view the 2015 OSTI report on www.osti.co.za
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Discovery Invest update
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© 2016 All Rights Reserved. Discovery is an authorised financial service provider.
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