The POPI Act: Your privacy matters to us

In line with the Protection of Personal Information Act (POPI Act), we are changing the way we communicate with you. Here is a summary of the improvements we are making over the next few months to ensure that we protect your personal information:

1. Secure Inbox
   We are making sure that we properly secure all Scheme communications containing personal information and that only the intended individuals can access this information. With our Secure Inbox solution, only those that have your password can access your information. This helps keep your information private and secure. The Secure Inbox is available on the Discovery app and website.
2. Secure PDFs
   We sometimes send you emails containing personal information in PDF attachments. For these emails, we will add an additional layer of security by means of encryption. This means that you will need a password (either your identity number or date of birth) to open and view the document. The encryption remains in place even if you forward the document to someone else, like your financial adviser or broker.
3. Communication preferences
   You can decide what types of communication you receive from the Scheme and how you receive them. You can manage this on the Discovery app and website where you can choose if you want to receive additional marketing information and update your preferred communication delivery method.