Updating your details: Make sure your claims are paid into the correct bank account by updating your banking details on one webpage.

Previously, you had to repeat the process multiple times for various products to update your banking details. You can now update your banking details at once for debit orders and payments on our website.

Your Personal details

then click on Banking details where you can change your banking details.

Benefits of updating banking details online:

The update is done safely and immediately.
You will receive an SMS or an email to confirm that you have updated your details.
You can update your banking details anytime, anywhere by simply logging in to the Remedi website.

We have also introduced a new form to change banking details for members who do not have access to the website. Please use the new form if you need to update your banking details. Call us on 0860 116 116 and we will send it to you.

Email or SMS is the way to go – update your details immediately so that we can communicate with you electronically.

Some of our members are currently receiving communication from us by post as we do not have your email or your cellphone details. Please register on the website and update your details there by navigating to:

Your personal details then clicking on

Update your details or call us on 0860 116 116 to provide us with your email address and cellphone number.

Once we have received your email address and cellphone number, we will communicate with you by email or SMS.

Go for a health check and win a weekend getaway: Closing date extended

In our first newsletter of the year, we gave you the opportunity to win a weekend away by going for a health check. Due to the impact of COVID-19 pandemic and in support of the government’s efforts to contain the spread of the COVID-19 virus, members are requested to assess their need for wellness checks and to only have them done if necessary. We’ve also considered travel limitations due to the pandemic.

Therefore, we’ve extended the closing date for the weekend getaway lucky draw to 31 December 2021. You are automatically entered into the draw if you have a health or wellness check at your employer’s hosted wellness days or a Clicks or Dis-Chem pharmacy that offers a clinic check-up.