Diabetes Care Programme

The Diabetes Care Programme gives you extra help for diabetes

We understand that living with diabetes comes with many challenges and requires daily efforts to manage. Our Diabetes Cardiometabolic Care (DCC) Programme brings together a team of health professionals to ensure you get high-quality coordinated healthcare and improved outcomes.

What is the Diabetes Care Programme?

The Diabetes Care Programme, together with your Premier Plus GP, will help you actively manage your diabetes. The programme gives you and your Premier Plus GP access to various tools to monitor and manage your condition and to ensure you get high quality coordinated healthcare and the best outcomes.

You and your GP can track your progress on a personalised dashboard displaying your unique Diabetes Management Score. This will help to identify the steps you should take to manage your condition and stay healthy over time. The programme also unlocks cover for valuable healthcare services from healthcare providers like dietitians and biokineticists.

Studies have shown that patients have the best health outcomes when one doctor leads their care and coordinates with other healthcare providers like dieticians and foot specialists. By getting care from a team who all work together and follow the same plan, you don't get different advice from different doctors that leave you wondering which advice to follow or how well you're managing your condition.

Managing diabetes is complicated. Using our care programme for diabetes-related care doesn't have to be. We have a dedicated call centre to help you get the most out of your benefits, register for and use our tools, and find healthcare providers like dieticians and foot specialists.

How can your care navigator help you?

Our dedicated Care Navigator call centre is here to help you:

  • Understand your cover for diabetes and diabetes-related care
  • Register for our digital tools and maximise your rewards
  • Choose and engage with allied healthcare providers (such as dietitians and podiatrists)
  • By reminding you what benefits you have available.

All UKZN Medical Scheme members registered on the Chronic Illness Benefit for diabetes can join the Diabetes Cardiometabolic Care Programme.

How do I contact a care navigator?

Please save these contact details if you are already registered for the Diabetes Cardiometabolic Care Programme. Our Care Navigator team can answer any questions you have about your cover for diabetes.

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